Contact us.

deSHILLER is an original-content production house creating documentaries, factual programming and audio stories for Android mobile and Android TV. Whether your question concerns an app, a production, a possible collaboration or your personal information, the sections below help you prepare the right enquiry.

Contact availability: a verified studio email address and direct contact channel have not yet been published on this website. This page does not send messages or create support tickets. For an app already published on Google Play, check its official listing for verified developer contact information.

01 / Finding the right app

Start with the exact app name. Our collection spans history, mysteries, space, science, psychology, future technology, aviation, motoring, nature, travel, audio fiction and philosophy. Naming the app and the particular programme or story helps distinguish your enquiry from questions about the wider deSHILLER catalogue.

Links in the collection currently open Google Play searches rather than confirmed app listings. Before using contact information from a search result, verify the app name and developer identity. Do not assume that a similarly named app belongs to deSHILLER.

02 / Technical support

For playback problems, installation issues, unexpected errors or navigation difficulties, describe what you were trying to do and what happened instead. Include your device model, Android version, app version if available, and whether you were using an Android phone, tablet or TV.

Useful details include the content title, the point where playback stopped, any visible error message and whether the problem occurs every time or only occasionally. Explain whether restarting the app or checking your internet connection changed the result. These details can reduce the need for follow-up questions.

03 / Screenshots and diagnostics

A screenshot can help explain an error, but review it before sharing. Remove or cover email addresses, account details, notifications, payment information and anything unrelated to the issue. Share only the information necessary to demonstrate the problem.

Never send a password, one-time sign-in code, full payment card number or identity document in an initial message. If further verification is needed, confirm that the request comes through a verified official channel before providing additional information.

04 / Purchases and subscriptions

If the app you use offers purchases or subscriptions, state the app name, purchase date and the issue: for example, access not appearing, a billing question or uncertainty about renewal. Check your receipt to identify the service that processed the transaction and use that service’s official account controls where appropriate.

Do not include full card details. Purchase availability, cancellation and refund rules depend on the particular app, the terms shown at purchase and applicable law; this website does not confirm any specific paid offering or refund entitlement.

05 / Content questions and corrections

For a factual correction or editorial question, identify the app, programme, episode or audio story, and the relevant timestamp if available. Explain the point you are raising and include a reliable source or a concise account of the concern.

Please distinguish between a factual issue, a technical issue and a personal response to a production. A precise description helps an editorial enquiry reach the right context without sharing unnecessary personal information.

06 / Licensing and distribution

For a possible licensing or distribution discussion, prepare your organisation’s name, the productions or subject areas of interest, the intended platform, territory, language and proposed use. Include a short description of the project and any relevant timing.

Sending an enquiry does not grant permission to copy, distribute, adapt or commercially use a production. Any permission would need to be confirmed through an appropriate agreement. A verified studio contact for these discussions will be added once supplied.

07 / Production partnerships and press

For collaborations, press questions or interviews, include who you represent, the purpose of the enquiry and the intended audience. If you are proposing a production, a brief outline of the subject, format and your role is more useful than a large unsolicited attachment.

Do not send confidential scripts, private research or material you do not have permission to share before an appropriate channel and any necessary arrangements have been established.

08 / Privacy and data requests

Questions about personal information should identify the relevant app and the nature of the request, without including sensitive material in the first message. Read the Privacy policy for the current disclosure status, or Delete my data for deletion guidance.

09 / Response expectations

No support hours, response deadline or service-level commitment has been confirmed for this website. A message sent to an external developer address is handled through that channel, not through this page. Keep a copy of your enquiry and any reference provided by the verified recipient.